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FREQUENTLY ASKED
QUESTIONS (FAQs)
CONTACTING THE NGS LEARNING CENTER: At any time you may contact
the course administrator at:
Learning_Center@ngsgenealogy.org.
ADDITIONAL REQUIRED
SOFTWARE: You must have Acrobat Reader7, Version 4 or later, in order to
view some of fact sheets for this course. You can download a free copy of
Acrobat Reader7, Version 5, from http://www.adobe.com/products/acrobat/readstep2.cfm.
COURSE TIME LIMIT:
There is a 180-day (six month) time limit from the date of enrollment
to complete the course. You will receive a reminder message prior to
termination.
REFUNDS AND CANCELLATION
POLICY: It is extremely important to The National Genealogical Society
that our courses meet all of your expectations. Satisfaction
Assurance.
EXAM SCORES: This
course has a self-grading exam.
VIEWING THE COURSE:
The course is best viewed at a resolution of 800 X 600 or higher.
BROKEN LINKS: If you
find a broken link, please notify us at:
Learning_Center@ngsgenealogy.org.
COMPLETION OF COURSE:
When you have successfully completed the course, you will receive your
certificate of completion mailed to you shortly. If you do not receive
your certificate of completion within two weeks of the date of this
message, please contact us at:
LearningCenter@ngsgenealogy.org.
DISCOUNT FOR THE NGS HOME STUDY COURSE: Upon successful completion
of Using Census Records in Genealogical Research, you are entitled to
a $30.00 discount on our home study course, NGS American Genealogy:
A Home Study Course. This is a very thorough, by-mail correspondence
course consisting of 16 lessons and requiring, on average, 18 months
to complete. More information may be found at http://www.ngsgenealogy.org/eduhsc.cfm.
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