CONTACTING THE NGS LEARNING CENTER: At any time you may contact the course administrator at: Learning_Center@ngsgenealogy.org.

COURSE TIME LIMIT: There is a 180-day (six month) time limit from the date of enrollment to complete the course.

REFUNDS AND CANCELLATION POLICY: It is extremely important to The National Genealogical Society that our courses meet all of your expectations. Satisfaction Assurance.

TAKING EXAMS: Many students have found it easier and a better learning experience to print out the exam, go and find the answers, and then come back and fill out and submit the answers. The easiest way to print the quiz is to use the "Printer Friendly Version" link at the top of the navigation bar. Working from a printed copy eliminates switching back and forth and allows you to read the questions carefully. When you are ready to take the exam, make sure you have marked an answer for each question. Please check your answers before pressing the "Submit" button. Questions left unanswered will be counted as incorrect.

VIEWING THE COURSE: The course is best viewed at a resolution of 800 X 600 or higher.

QUIZ SCORES: A score of 70% or greater is required to pass. If you fail to achieve 70% on any quiz, you will be allowed to retake the quiz. If your score is 70% or greater, you will be able to see which questions you answered correctly and which you answered incorrectly and you will be given the correct answers to those you missed. You may only retake a quiz on which you have failed to achieve 70%; you may not retake a quiz you passed to raise your grade.
 

VIEWING QUIZ SCORES: Once enrolled, you may view your scores on quizzes by clicking on "Quiz Scores" on the menu bar on the left of your screen. You will be shown all the quizzes you have taken to date and the scores you have received. Double-click the quiz number and name of any quiz you wish to view.
 

QUIZ TIME LIMITS: There are no time limits for quizzes; however, if you try to complete the quiz from the quiz page without printing it out, your internet service provider may terminate your connection and any work you have done will be lost.
 

RESOURCES LIST: You will use the Resources List to find links to websites that you will need to access to find the answers to quiz questions.

BROKEN LINKS: If you find a broken link, please notify us at: Learning_Center@ngsgenealogy.org.

COMPLETION OF COURSE: When you have successfully completed all six quizzes, you will receive a computer-generated message notifiying you that your certificate of completion will be mailed to you shortly. If you do not receive your certificate of completion within two weeks of the date of this message, please contact us at: Learning_Center@ngsgenealogy.org.

DISCOUNT FOR THE NGS HOME STUDY COURSE: Upon successful completion of Introduction to Genealogy: An Online Course, you are entitled to a $30.00 discount on our home study course, NGS American Genealogy: A Home Study Course. This is a very thorough, by-mail correspondence course consisting of 16 lessons and requiring, on average, 18 months to complete. More information may be found at http://www.ngsgenealogy.org/eduhsc.cfm.